General Conditions
All culinary events must be booked in advance. If you need to cancel your booking, please do so at least 48 hours before the start of your culinary experience to allow us time to fill your spot. Cancellations can be made via WhatsApp or email.
Refund and Cancellation Policy
- Cancellations made 48 hours or more before the event: You are entitled to a 100% refund.
- Cancellations made less than 48 hours before the event: No refund will be issued.
Illness
If illness prevents attendance and is supported by a valid doctor’s statement, you will receive credit for future use. These credits can be applied to another culinary experience or transferred to a friend. Other participants in the same booking who cancel will not receive a refund or credit.
No-Shows or Late Arrivals
No-shows or late arrivals that cause you to miss the event will be charged the full price.
Operator Cancellations
If the operator cancels the event due to weather or other unforeseen circumstances, the experience will be rescheduled. If rescheduling is not possible or the new time is inconvenient, a full refund will be provided.
If you do not cancel at least 48 hours before the event, your payment will be forfeited.